Document Storage/Retrieval

Sooner or later, your old confidential records will begin to take up valuable space in your office, cubicle, storage areas. We can help you clear up some of that space by securely storing or, shredding and destroying your outdated files.


Document Storage & Information Management

Many company records require a set retention period, so box these documents up and send them directly to us for storage. We store your documents by the box, not by the space used in the facility, which makes storing your records with us significantly more cost efficient than any other form of document storage available.


Our record center is under a secure 24-hour infrared monitored video surveillance.

Data Management Record Retrieval

Once your records have been securely stored in our system you may retrieve them for any reason, so our records management system can locate your documents easily and quickly at your convenience. All of your storage items are assigned a ‘review’ date. We will let you know when this date arrives and help you decide what’s next for your records – destruction or back to storage until the next review.

Inventory Report

We provide a monthly report of any and all inventory activity within your company or organization.

Your Inventory Report Includes:

  • Time, date, and name of the person requesting cartons, files or information.
  • Time and date cartons were signed out by your company and returned to us.
  • Time and date that cartons are retrieved, delivered and signed by your company.


    Consulting Service

    Records and privacy-related laws can be difficult to interpret. Protecting your organization through staffing changes, corporate acquisitions, litigation, and relocation by managing the retention of the business records for storage can be complicated.

    We have the solutions for records management programs and analysis needs, and applying retention schedules to existing records. Our expertise helps businesses throughout BC’s Interior to ensure their regulatory compliance and reduce storage costs.

    To discuss your options and find out more about how we can help you with records management solutions contact us and talk to one of our representatives.

    Inventory Packing

    Need some help packing up your records into cartons? We can help, with indexing and archiving.

    You might need a little extra muscle to get your archiving project underway. We are here to help! We will archive, index and bar-code your documents for fast and easy retrieval. Once we have your records we can cross-file documents within cartons, schedule times for certain records to be securely destroyed and whatever else you need.

    Off-Site Storage

    Off-site storage for your documents with us means greater security for your business. Our secure storage facilities protect your valuable business information from theft, flood and fire damage. Our engineered storage systems are designed to hold thousands of record cartons, and our cartons are built to the strongest standards for stacking and file protection.

    Service Levels

    Level I:

    Individual File / Magnetic Tape Delivery

    Level I is for the business requesting up to 10 files or tapes from an individual carton. Upon receiving and confirming the request for document delivery, our staff will locate and withdraw your files for delivery to a location of your choice. Once you are finished with your files contact us to arrange a time for our team to securely pick-up, scan, and re-filing.

    Level II:

    Multi-Carton Delivery

    Level II is for the business requesting 25+ cartons to be delivered. We will pull your cartons from the shelf and deliver them to a pre-approved location of your choice. Your Interior Vault representative will assist you in making arrangements for the secure return of your cartons to our retention center for re-filing and storage. 

    Depending on the size of the order and the volume of retrieval requests, large orders may take up to 24 hours for delivery to your site.

    Level III:

    Rush Service

    Our level III rush service is for the business urgently requiring files or cartons. This service is available 24x7x365 and guaranteed in less than an hour, during office hours.

    Level III service has 3 methods of documents delivery:

    • Interior Vault will deliver the documents in person or, by private tunnel cloud.
    • A bonded courier may pick up the documents for delivery (identification required)
    • The customer may pick up the documents

    As with all other service levels, contact us when done with the files and we will provide secure pickup, scanning, and replace into our retention system.

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